At Maeva Gizmo, we strive to ensure your satisfaction with every purchase. If you receive a product that is defective, damaged, or incorrect, you may request a return or replacement within 1–3 days of delivery.
Eligibility for Return
The item must be in its original condition and packaging.
It must be unused, unwashed, and without any signs of wear.
Requests must be made within 1–3 days of receiving your order.
How to Request a Return
To initiate a return, contact us at [email protected] with your order details and a description of the issue. Supporting photos or videos may be requested for verification.
Refunds
If your return is approved, you will be refunded in the same method as the original transaction — which in this case means the payment will not be collected if the issue is reported before accepting the item at delivery.
If the item was already accepted and payment made, the refund will be processed through a suitable method after the return is received and verified.
Non-Returnable Items
Items damaged due to misuse.
Products returned after the 1–3 day window.
Items without original packaging or tags.
Need Help?
For any return or refund-related concerns, reach out to us at [email protected].